Refund policy

Cancellation Terms

You may cancel your order and receive a refund at any time before it has shipped. Once your order has been dispatched, cancellation is no longer possible. After delivery, you may initiate a return within my 30‑day return window.

Returns & Exchanges

Your satisfaction is important to me. I accept returns for most items in new or slightly used condition within 30 days of delivery.

1. Contact me to begin a return. Please include your order number and the reason for the return.
2. After your request is approved, I will provide detailed return instructions along with a free downloadable return label.
3. Pack the item securely in its original packaging and ship it according to the provided guidelines. Unauthorized returns cannot be processed.
4. Returns are typically reviewed within 5 business days after the package arrives at my facility.

Return Eligibility

You have 30 days from the date of delivery to decide whether an item meets your needs. Please contact me within this timeframe to request a return or exchange.

To qualify for a return, the item must be in new or slightly used condition, include its original packaging, and be accompanied by a receipt or proof of purchase.

Please do not send your return to the product manufacturer.

Return Fees

If the return is due to my error (such as receiving an incorrect or defective item), I will issue a full refund.

If the return is due to personal preference (such as dissatisfaction with the product or selecting the wrong item), a full refund will still be issued.

No restocking fees apply to any returns.

Refund Processing

Once your returned item is received and inspected, I will notify you by email regarding the approval or rejection of your refund.

Approved refunds are processed within 10 business days and issued to your original payment method.

Unreceived or Delayed Refunds

If your refund has not appeared, please check your bank account first. Then contact your credit card provider, as processing times may vary.

If the issue continues, contact your bank. For additional assistance, reach out to me at Support@ByMagi.shop or call (707) 928‑8440.

Discounted Items

Items purchased at a discount or on sale are not eligible for refunds.

Item Exchanges

I accept exchanges for items that are defective or damaged. To request an exchange for the same item, please contact me at Support@ByMagi.shop.

Shipping times for exchanged items may vary depending on your location.

Return Shipping Address

To begin a return, please contact me at Support@ByMagi.shop. I will provide the return shipping address once your request is approved. Returns sent without authorization cannot be processed.

I am here to help. For any questions or support, please contact me at:

Email: Support@ByMagi.shop

Phone: (707) 928‑8440